Terms and Conditions
RCW Arms, LLC
PO Box 985
Rainer, Or
97048
Phone: 503.806.1514
Fax: 503.556.2120
Making A Purchase
We want to make your shopping experience as simple as possible. Browse our online store, click on any items you wish to buy and add them to your shopping cart. After you have finished your selection, click on "Check Out" and you will be asked for a few details so we can complete your order. We accept credit card payments for internet orders. If you choose not to pay with a credit card, you can save 3% by sending check or money order to the PO Box. Please call 503.806.1514 for any questions. We accept Discover, Visa and Mastercard, and American Express. If you are making payment with a debit card, please understand RCW Arms, LLC will take no responsibility for any overdraft charges associated with this purchase; this includes any charges associated with processing error.
Purchasing Ammunition
All ammunition buyers must:
.Be at least 21 years of age
.Never have been convicted of a felony or crime punishable by imprisonment for a term exceeding one year
.Never been adjudicated as mentally defective or been committed to a mental institution
.Never have been a fugitive from justice, or an unlawful user of any controlled substance
.Have not been dishonorably discharged from the Armed Forces
.Never have renounced his or her US citizenship
.Have not been convicted of a misdemeanor crime of domestic violence;
.Never have been subject to a court order that restrains the person from harassing, stalking, or threatening an intimate partner or child
It is our company policy to sell ammunition and firearms to properly-licensed US citizens only.
You will be asked to agree to these terms and submit a government issued identification verifying your age to be at least 21 years BEFORE checking out.
Shipping Information
Your items may be shipped using UPS, Fed Ex, or US Mail. All firearms will be shipped to an FFL of your choice. Please have the FFL fax, email, or mail a copy of the FFL to which the firearm should be shipped along with your name and contact information. For accurate shipping costs, please place firearm and ammunition orders separately, as firearms and ammunition cannot be shipped in the same package.
Delivery Schedule
Orders typically ship within 1-3 days after the order is placed. Please be patient during high volume periods. Please allow 5-10 business days for delivery when placing your order at www.riotcontrolweapons.com. You will receive email notification providing you with a tracking number when possible and estimated delivery date when the order ships. Should you need an order to be expedited utilizing air services, please call us to make arrangements.
Warranty and Pricing Statement
All prices are subject to change without notice. RCW Arms, LLC extends no warranty and is not responsible for any damages due to failure of used products. Used parts and firearms are sold as is. We suggest having a certified gunsmith inspect, install and/or test all used parts and firearms before use. Owner’s manuals are not provided with all firearms. Most new products are fully warranted by the manufacturer and product returns should be arranged with these manufacturers.
Privacy Policy
RCW Arms, LLC will not disclose buyers' information to third parties. Cookies are used on this shopping site to track the contents of your shopping cart once you have selected an item(s), to store delivery addresses if the address book is used, and to store your details upon selecting the 'Remember Me' option.
Return Policy
There is absolutely no refunds on firearms or ammunition sales. Due to the expenses incurred by returns, we make every effort to insure your order is shipped accurately and that the product meets the standards of our advertising. If a return must be made, please note the following policies: ·
.No returns will be accepted after 30 days of the invoice date. ·
.Return shipping charges are the customer’s responsibility. If the incorrect product was shipped by our error, a call tag may be issued to return the item(s). ·
.Upon our receipt of the returned product(s), we reserve the right to evaluate the merchandise to determine if a refund or exchange will be made.
Please Note: Products must have original packaging and cannot have been used. A detailed note explaining the reason for the return and whether an exchange or refund is desired MUST accompany all returns. Be sure to include all current contact information including name, address, daytime phone number, email address and the original invoice number when possible.
REFUNDS: Refunds will be issued a store credit. If a Credit Card was used on original purchase, 3% will be deducted from the total amount of your store credit. NOTE: If we deem a return was made without reasonable cause, or wherein our judgment the product meets the advertised condition, the refund will be subject to a 15% restocking fee. Fees charged by a dealer transferring a firearm to the end consumer will not be refunded for any reason. These transactions are at the full risk and expense of the consumer.
EXCHANGES: When returning merchandise to be exchanged, please include estimated shipping charges to ship the replacement merchandise.
If you have additional questions, please don’t hesitate to contact us. We want to make your shopping experience as simple as possible. Thank you in advance for your business!